Groves, Dennis

Achieving class a business excellence : an executive's perspective / Dennis Groves, Kevin Herbert and Jim Correll - 385 páginas. ; 16 x 23 cm. (2 ejemplares)

Introduction. Opportunity. Fact-finding greg meets his team. Greg's directives. Breakdown. Listening... and learning. Possibilities. Beginning. Hope. Decision time. Kick off... Involvement. Education, education, education... Process design. Customer service. Customer satisfaction. Competitive pressure. Class a leadership. Sustainability and more.

Industrial

9780470260340


Administración de empresas
Ejecutivos
Liderazgo
Planificación estratégica

658.4092