TY - BOOK AU - Groves,Dennis AU - Correll,Jim AU - Herbert,Kevin TI - An executive's guide to achieving class a business excellence / SN - 9781457519703 U1 - 658.407 PY - 2013/// CY - New London PB - Oliver Wight, KW - Administración de empresas KW - Ejecutivos KW - Gestión industrial KW - Liderazgo KW - Planificación estratégica KW - Servicio al cliente N1 - Industrial N2 - Learn the answers to your most frequently asked questions on the experiences and expectations of a journey to Class A. These are based on actual discussions with thousands of executives whole teaching or coaching clients on how to significantly improve financial performance and move beyond surviving to thriving; Want more information on our Millestone? Visit oliverwight,com for more details on Milestones mentioned in this boo. Find Milestone: Capable Integrated Business Planning and learn what comprises excellence in this critical executive management business process. Milestone: Capable Planning and Control discusses improtant corporate strategies such as Mission, Vision, Communication, and Leadership that must be in palce ensure true process integration ER -